How Can This Be Free?

That's a great question! You'll notice only some content is free. We also have Premium content membership access which very inexpensive. As you can imagine, it's quite expensive to produce the multi-camera content that you find here. Join as a member when you're ready and help support great fitness instructors get their work out to people like you! 

Forget Your Password?

If you forget your password, and try 3 times and fail, your account is a locked for 20 minutes. So instead of failing 3 times, click the "Lost your password?" link on the login page instead. You will receive an e-mail to reset your password and you won't be locked out.  

The security is necessary because robots attack the site and try random e-mails until they get in so it can disrupt the site. Thank you for understanding and helping us to stay safe, fit, flexible, and mobile!

Instant access to premium content

You get access to Fitstream.club premium video content instantly upon subscribing or registering for a free trial. 

  • You must use a valid e-mail address two enjoy access to our free trial. 
  • If your e-mail bounces back your free trial will end immediately. 
  • Don't worry, we do not share your e-mail address or information with anyone else.

Accessing Your Account during a free Trial or Subscription

This video will show you how to manage your subscription in just a couple of clicks.

why do I need a credit card for a free trial?

After more than a year, offering free trial requiring no credit card we discovered that our users, preferred that we make it easy to, pay, cancel or suspend their subscription rather than making it hard to pay for their subscriptions! 

See the video in "CANCELING or pausing your subscription is easy" below.

ABout Secure payments 

Fitstreams.club uses the Stripe payment gateway. You can subscribe with confidence. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we use the best-in-class security tools and practices to maintain a high level of security at Stripe.

All card numbers are encrypted at rest with AES-256. Decryption keys are stored on separate machines. None of Stripe’s internal servers and daemons can obtain plaintext card numbers but can request that cards are sent to a service provider on a static allowlist. Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in a separate hosting environment, and doesn’t share any credentials with Stripe’s primary services (API, website, etc.).

will you send me reminders when my free trial ends?

Absolutely!, you'll receive an e-mail 7 days and then again 1 day prior to the end of your trial reminding you of the renewal reminding you of the renewal to give you every opportunity to cancel if that  is your desire.  

Our mission is to provide excellent fitness resources to people who want them! 

Cancelling or Pausing your subscription is easy

This video will show you how to manage your subscription in just a couple of clicks.

I purchased a private course, where do I find it?

This video will show you where to find and how to manage your private course content.

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